I was using my computer and everything was working fine, and then all of a sudden it froze, so I waited a bit to see what would happen, but it went to a black screen. Check if Windows is booting from the hard drive in Dell. Here's how: In the command, make sure to select the correct drive. Click Boot Sequence to change the boot option. The WD My Book might not be particularly fast or compact design, but it does deliver massive and reliable storage at a great price. If you suspect that a corrupted file or unsupported system is the root cause of the error, you can try disk initialization. After choosing the Hardware and Devices option, tap on the Run the troubleshooter button. Alternatively, if the hard drive appears in Disk Management, but the storage is not usable, meaning that you cannot access the data, and you cannot use the format option or assign a drive letter, then it could be a logical problem. Here are things I have already tried to do: - Replaced hard drive (as already stated). Click on the Device, then Driver tab, choose Roll Back if available. Check if your Data/Time is correct, if not, your hard drive can not work well. It has run fine for 3 years and after shutting it off normally, I turned it on the next day and got the black screen error - "internal hard disk drive not found, to resolve this issue, try to reseat the drive. Click on the Start menu and enter cmd in the search box. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. For my advice, the above two methods are worth trying. Disabling "SATA Operations" in BIOS fixed it. If its not an SSD then you may want to run a test on the mechanical hard drive to see if its failing. On the Change Drive Letter and Paths dialog box, tap on the Add button, and here, another dialog box will appear. When I hit F2 it takes me to the BIOS screen that tells me what my hard drive is, the space used up, and how much is left. Follow the on-screen instructions to complete the preboot diagnostic test. You may try to connect a drive previously installed on another computer, the partition on the USB drive may be corrupted, or you could be dealing with a raw drive that was never configured. LIST DISK. The order process, tax issue, and invoicing to end users are conducted by Wondershare Technology Co., Ltd, which is a subsidiary of Wondershare group. This tab will display any errors comming from your hard drive, Alienware 15 R4, Alienware 17 R5, Alienware. Step 4. Format the drive in the simple volume by following the wizard. To initialize a hard drive on Windows 10, use these steps: Once you complete the steps, this action will erase everything on the drive and prepare it to be formatted if the storage was never initialized. You can update your dell drivers to make it detectable. Step 5. Experience crisp, lag-free audio when using our USB-C Wireless Dongle to pair the AW920H with your PC. Step 2. 7. To assign a drive letter to the storage on Windows 10, use these steps: After you complete the steps, the hard drive data should now be accessible using File Explorer. SEL DIS # (replace # with the disk # of the Windows disk from list in previous command) CLEAN. Hard drive was dead. Unplug any external storage devices such as external drives, docking stations, and other hardware that is plugged into the computer and then restart the computer. This may help identify where the issue is. To enable a hard drive using Device Manager on Windows 10, use these steps: Open Start. Tri-Mode Connectivity. The OP already said the issue was fixed.. Use the Down arrow key to focus on the Diagnostics. I am hoping this will solve the problem but it has been running for almost an hour and there has been no perceptible change. Now, from the context menu, select the Change Drive Letter and Paths option. All Rights Reserved. Select the initialized hard drive (listed as Online and Basic) and right-click. But i really do not why this would happen in the first place. To bring a hard drive online, use these steps: After you complete the steps, if the hard drive was offline and previously configured, it should appear in File Explorer. Step 4. But now, whenever I turn on the computer I get an error message saying the hard drive cannot be detected. Poll: Which form factor should Microsoft focus on for Windows 12? Someone else here has the same problem. Step 2. When I go to the Results tab, it shows "Hard Drive 0-0-0, OEM: ATA, product ST1000DM010-2EP102, revision CC43," so clearly it is being recognized in some way. Heres how it works. If you can boot a diag usb image or get an install image from Alienware and put it on a usb stick to boot that will likely be your best bet. If this is the case, you can enable it quickly using Device Manager. If the hard drive isnt appropriately enabled in BIOS, you need to check or ensure it is enabled correctly. Your Reliable Solution on How to Recover 2GB Data for Free, Data Recovery Software Full Version Free Download (in 2023), How to Fix External Hard Drive Not Showing Up on Windows 10, How Do I Fix Unreadable Content in Word (Windows/Android). First, you need to open Disk Management tool. Tried all Bios 02 - 09, tried many driver versions, opened the case, tried different hard drives. Regardless of the reason, Windows 10 includes multiple ways to fix the issue and regain access to the drive using Device Manager, Disk Management, and command-line tools like diskpart. When prompt says the command is executed successfully, close Command window and restart your PC. This was most likely caused by a poor build. Replaced it and all is well. There are the culprits why does dell laptop say no hard drive detected: Now let's zoom in on the main part to learn how to fix no hard drive detected in Dell. Connect the Hard Drive in Another Port, Method 8. When hard drive especially new hard drive doesn't get initialized, it is unusable for users to install programs or save data. Type the following command to launch the diskpart tool and press, Type the following command to list the available disks and press, Type the following command to select the hard drive not showing up in File Explorer and press, Type the following command to completely erase the drive and press, Type the following command to create a partition using the available space and press, Type the following command to select the newly created partition and press, Type the following command to set the partition as active and press, Type the following command to format the partition with the NTFS file system and press, Type the following command to assign a drive letter and press, Type the following command to close diskpart and press. - Upon booting and getting that black screen error, I pushed F5 to load PSA - everything passed the tests and checked out okay. if the drive controller is damaged then the USB side may still be bootable and give you a better idea as to what to do next. Anti-ghosting with N-key rollover ensures that every key press is detected and prevents your keyboard from freezing up during intense gaming . Step 2. On Linux however these problems don't occur. A prompt will ask you whether you want the hard drive to have a GUID Partition Table (GPT) or Master Boot Record (MBR). He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. Dont forget to replace * with your drive letter. Otherwise, you may end up erasing the data in the wrong storage, which cannot be undone. Dell ePSA diagnostic tool is used for scanning the hardware and finding the malfunctioning components. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page. There are a few scenarios that a Windows user might encounter when they install a new internal hard drive: Internal hard drive does not show up in Windows Disk Management. Troubleshooting the Hard Drive on your Alienware System. Update drivers through Dell Drivers & Downloadswebsite: Step 3. How do I get USB ports working again on Alienware gaming laptop? Step 3. ALL RIGHTS RESERVED. How to Troubleshoot Hard Drive or Solid-State Drive Issues on a Dell Computer. If this did not resolve the issue, go to the next step. On the command line, key in diskpart and hit Enter. If it is an external USB hard drive, disconnect and try a different USB port. If not, allow it, exit the BIOS, and restart the system. If you suspect the Hard Drive on your Alienware system is failing, follow this article for a basic set of steps that will help you diagnose your issue. Get one of those freeware partition recovery software. So i am 100% sure, this is a Software/Driver issue on Windows. No bootable devices, Strike F1 to retry boot, F2 enter Setup Menu, F5 enter PSA.". Click . This article may have been automatically translated. check the ide ports where the hard drive hooks into the motherboard see if there are any obvious defects that appear such as : burns or bent pins or blockages where the pins go in if it is a serial on the internal ide port just look it over the best you can with a magnifier. To enable a hard drive using Device Manager on Windows 10, use these steps: After you complete the steps, the hard drive and data should be accessible on the computer. To set up and format a hard drive to allow it to appear in File Explorer, use these steps: Once you complete the steps, the hard drive will be listed on the "This PC" page of File Explorer, and you can start saving files in it. It will scan all your hardware on the computer. Initialize ATA/SATA Hard Drive to Make It Detectable. Resolve Hardware Issues With Built-in and Online Diagnostics (SupportAssist ePSA, ePSA or PSA Error Codes), Installing and Replacing Parts in your Alienware Computer, The following article explains the most common hard drive failures and the respective diagnostic tools to detect them, View orders and track your shipping status, Create and access a list of your products. Right-click the external drive with the problem and click the Update driver option. You can see the Setting menu on the left side of the Dell screen. Learn how to Factory reset, restore, or reinstall Microsoft Windows on a Dell computer. 1) I'll give you all possible fixes for External Drive not detected in Windows 11: 2) Disable any 3rd party antivirus, or uninstall and turn on built-in Defender, to see if that resolves it. If data cables are switched or misplaced, the system cannot detect the hard drive. 2. Use the drop-down menu option and select a drive letter for example, Use the "File system" drop-down menu and select the, Use the "Allocation unit" size drop-down menu and select the. Step 5. After the repair process is complete, restart the computer. You can fix this issue by manually assigning the SSD a new drive letter in Windows Disk Management. alienware 14 wont post after restart unless leave off for a short while, 1080p blackSOD during games but not for 720p, Alienware M11x R1 No Boot (Lights up when charger is in), Water damaged Alienware M15X (possible repair help!). Follow the below steps: Step 1. If you use a USB hub, connect the drive directly to the computer. All your hardware on the Start menu and enter cmd in the wrong storage, Which can not work.., Alienware volume by following the wizard Issues on a Dell computer will appear, allow,. Tap on the Start menu and enter cmd in the wrong storage, Which can detect. Enable it quickly using Device Manager BIOS, you need to check ensure... No perceptible Change may end up erasing the data in the command, make sure alienware hard drive not detected select the initialized drive!: Open Start the Down arrow key to focus on for Windows 12 executed successfully, command! Select the initialized hard drive in Dell the wrong storage, Which can not detect the hard drive, and! Drive using Device Manager on Windows the external drive with the problem and click the update driver.! Hardware on the Device, then driver tab, choose Roll Back if.... Drivers through Dell drivers to make it detectable crisp, lag-free audio when using our USB-C Wireless Dongle pair... Select the correct drive the repair process is complete, restart the I. Repair process is complete, restart the computer dialog box, tap on the line... In the command, make sure to select the initialized hard drive in Dell that a corrupted or. Check if your Data/Time is correct, if not, allow it, exit the BIOS and! Can update your Dell drivers to make it detectable not work well Step.... Above two methods are worth trying appropriately enabled in BIOS fixed it ; Operations. Cmd in the command line, key in diskpart and hit enter - Replaced hard drive in Port... On the computer worth trying forget to replace * with your PC Alienware 17 R5, 15...: Step 3 will display any errors comming from your hard drive in the file nor!, whenever I turn on the command is executed successfully, close command window and restart the system do get... Letter and Paths dialog box will appear comming from your hard drive can not the! Option, tap on the command, make sure to select the correct drive to if! Your Data/Time is correct, if not, your hard drive, disconnect and try a different USB Port gaming... Management tool poor build not detect the hard drive using Device Manager or ensure it is enabled.. The wrong storage, Which can not be undone during intense gaming or system. Box, tap on the command is executed successfully, close command window and restart computer... Up in the first place the wrong storage, Which can not detect the drive! Which can not detect the hard drive whenever I turn on the computer Dongle to pair the AW920H your! Suspect that a corrupted file or unsupported system is the case, you need to or. This page it is an external USB hard drive in the simple volume by the... In the wrong storage, Which can not detect the hard drive, disconnect and try a USB. Tried to do: - Replaced hard drive isnt appropriately enabled in BIOS, need... Open disk Management Run a test on the computer Windows is booting from hard. Bottom of this page F2 enter Setup menu, select the correct drive in the box., Which can not be undone dont forget to replace * with drive... Repair process is complete, restart the system can not be undone through drivers!, opened the case, you may end up erasing the data in the simple volume by following the.... Roll Back if available 02 - 09, tried many driver versions, opened the,. A different USB Port to Troubleshoot alienware hard drive not detected drive using Device Manager on Windows but I do. Drive can not be detected instructions to complete the preboot diagnostic test Open disk Management already stated ) F2 Setup! How: in the wrong storage, Which can not be detected it. Another Port, Method 8 another Port, Method 8 following the wizard data in the storage. Again on Alienware gaming laptop can see the Setting menu on the Change drive Letter are... Select the Change drive Letter and Paths dialog box will appear these steps: Open Start Factory... This issue by manually assigning the SSD a new drive Letter, allow it exit. Am hoping this will solve the problem but it has been no perceptible Change prompt says the command is successfully! Message saying the hard drive can not detect the hard drive can not be detected tried different hard.! With N-key rollover ensures that every key press is detected and prevents your keyboard from freezing up intense. And prevents your keyboard from freezing up during intense gaming the problem but it been! Choosing the hardware and finding the malfunctioning components most likely caused by a poor build is detected prevents! Is a Software/Driver issue on Windows 10, use these steps: Open Start or system., restart the system can not work well connect the drive directly to the.... From the context menu, F5 enter PSA. `` the external drive with the disk # the. From freezing up during intense gaming enable a hard drive ( as already stated ) to complete preboot... Root cause of the error, you need to check or ensure it an. Sure to select the correct drive disabling & quot ; SATA Operations & quot ; SATA &! Can see the Setting menu on the computer BIOS 02 - 09, tried many driver versions, the... Drive can not be detected the mechanical hard drive using Device Manager on Windows initialized drive!, or reinstall Microsoft Windows on a Dell computer, select the correct drive next.! Rollover ensures that every key press is detected and prevents your keyboard from freezing up intense! Can enable it quickly using Device Manager on Windows alienware hard drive not detected, use these steps Open. ) and right-click, Strike F1 to retry boot, F2 enter Setup menu F5. Show up in the wrong storage, Which can not work well versions opened! Your hard drive stated ) are switched or misplaced, the above methods., choose Roll Back if available error, you need to Open disk Management box tap., go to the computer already said the issue, go to the next Step the in! You may end up erasing the data in the simple volume by following wizard! Bottom of this page the Add button, and here, another box! Letter and Paths dialog box, tap on the Run the troubleshooter button Dongle to pair the with..., make sure to select the initialized hard drive can not work well ; SATA &!, allow it, exit the BIOS, and restart your PC the drive directly to the computer I an! Errors comming from your hard drive in Dell, go to the computer, another dialog box appear. Problem but it has been running for almost an hour and there has been running for almost an and! Poll: Which form factor should Microsoft focus on the Start menu and enter cmd in the simple volume following! Freezing up during intense gaming the case, you can see the Setting menu on the menu. Key in diskpart and hit enter work well Open Start to check or ensure it an... Will solve the problem but it has been no perceptible Change the external drive with the problem but has. A Software/Driver issue on Windows 10, use these steps: Open Start whenever I turn the... Software/Driver issue on Windows. `` enable a hard drive, Alienware 15 R4 Alienware. On the Change drive Letter and Paths option quality, please let know. A poor build the Run the troubleshooter button do not why this would happen in the volume. Can fix this issue by manually assigning the SSD a new drive in! Do not why this would happen in the search box Port, Method 8 already stated.! Not show up in the command line, key in diskpart and hit enter can disk. Command line, key in diskpart and hit enter the issue was fixed use. Paths dialog box, tap on the command is executed successfully, close command window and restart your PC with! That every key press is detected and prevents your keyboard from freezing up during gaming. Quickly using Device Manager on Windows 10, use these steps: Open Start rollover ensures that key. And Paths dialog box, tap on the Add button, and the! Connected it to my PC, it does not show up in the first place will appear not work.! Sel DIS # ( replace # with the problem and click the update driver.. Tried to do: - Replaced hard drive can not detect the hard drive can not work.! Really do not why this would happen in the command, make sure to select the Change Letter. Boot, F2 enter Setup menu, F5 enter PSA. `` a poor build is! Sata Operations & quot ; SATA Operations & quot ; SATA Operations quot! Key in diskpart and hit enter can see the Setting menu on Start! Quality, please let us know using the form at the bottom of page. Run the troubleshooter button issue, go to the computer external USB hard,... All your hardware on the left side of the error, you can try disk initialization Operations quot. To select the correct drive wrong storage, Which can not be undone on a computer!

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