1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. I made a Consumer Affairs account today just so I could forewarn people against using Brighthouse for any of their insurance or financial needs. On March 6, 2017, MetLife separated its U.S. retail business. Quick and easy access to MetLife customer support services and resources. They have no easily reachable customer service department. The worst in the industry. President, Chief Executive Officer, Director, Chief Financial Officer, Executive Vice President, Executive Vice President, Chief Distribution and Marketing Officer, Executive Vice President, Chief Investment Officer, American Equity Investment Life Holding Co. Brighthouse Financial, Inc. is a holding company. We believe everyone should be able to make financial decisions with confidence. Please read the fine print before you get long term insurance. Limited policy options for life insurance. Her writing and analysis has been featured in The Washington Post, Forbes, Yahoo, Entrepreneur, Best Company and FT Advisor. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. ET, To ensure your call is routed to the correct team, please check your most recent statement for product type and policy number, which may be referenced when you call. is for short-term coverage needs, such as bridging a gap between jobs. NerdWallets ratings are determined by our editorial team. Look at the number of consumer complaints each company receives, as high numbers can be a red flag about the quality of service. To begin using Brighthouse Financial Online Servicing, youre required to register your account. Anyhow, she emailed out the forms to request the return of those funds. Finally, he says, I can see that the client and his wife have signed that they have received the policy and they have done it on the 15th of January. Bottom line: Brighthouse Financial stands out for offering life insurance with long-term care, but you cant buy any of its policies online. John of Golden, CO. Here is a list of our partners and here's how we make money. Clients should seek advice from a qualified tax professional for complete details. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. How can I give MetLife my new mailing address or phone number? Once logged in, you will see a list of your policies. Take a Life Insurance Quiz. Brighthouse Financial is one of the largest life insurance companies in the United States. Got a confidential news tip? The companys one-year. NerdWallets life insurance ratings are based on consumer experience, complaint index scores from the National Association of Insurance Commissioners for individual life insurance, and weighted averages of financial strength ratings, which indicate a companys ability to pay future claims. I asked them what does mean "restricted" since I always paid my premium on time and the policy is active. If you have an annuity contract that was issued by one of these companies, your annuity has been transitioned to Brighthouse Financial: Owners of active individual life insurance policies and annuity contracts that moved to Brighthouse Financial were sent an endorsement (a notice) changing the name of the issuing company for their policies/contracts. NerdWallet does not receive compensation for any reviews. Once your account has been located, enter a new username and password. When comparing rates, be sure the quotes are for the same amount of coverage over the same period of time. This indicates whether the company offers a way to apply for and purchase policies entirely online. Price may not be the biggest driver behind your decision to buy. View our milestones, Do Not Sell or Share My Personal Information. For example, if you want to skip the. Unsubscribe easily. There are many types of life insurance on the market, and they fall into three key categories: Term life insurance offers temporary coverage and a guaranteed payout if the policyholder dies during the term. Here is a list of, Brighthouse Financial life insurance policies, Brighthouses SimplySelect policy can be purchased in 10-, 20- or 30-year terms. 29 people. Dive deeper: Ratings methodology for life insurance. REPRESENTATIVES, Sorry, we couldn't find any results matching. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. Brighthouse has significant operating scale that is partially offset by above-average exposure to market-sensitive variable annuity and run-off universal life with secondary guarantee businesses. Note: For security purposes, you will be prompted to reset your password every 180 days. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. 20 out of 22 companies in J.D. Enter your Social Security number, contract number, last name, and date of birth, then select Access Account. The annual price and coverage amount stay level throughout the length of the policy. No action is required on your part at this time. Call center wait times may be longer than usual during this transition period. Individual Life Insurance Study, Do not sell or share my personal information. Brighthouse Financial and its design are registered trademarks of Brighthouse Financial, Inc. and/or its affiliates. How can I get more information about my account? Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Unsubscribe at any time. No-exam policies dont require a medical exam. Life insurance and long-term care. New York, NY 10166 - All Rights Reserved. My advisor tells him, no, it's 30 days from the delivery receipt of the actual policy being sent to the client. At this point not sure they even exist. Use the link in the email to verify your account and log in. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. There is no transparency when it comes to how to manage your account and how to make the required withdraws. To start a new death claim, visit our contact us page to ensure your call is routed to the proper team. This scamming can happen via text, email or websites set up to look like the trusted company. Use the link to verify your account and log in. The company does not have a lot of options. Called their hub in Charlotte who told us to call MetLife in Troy, Michigan. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. Brighthouse Financial offers income annuities, fixed annuities, index-linked annuities and variable annuities. I called from the UK to Troy, MI to inform them my husband died; he had a sizeable annuity, and received a check per annum. Registration is quick, simple, and helps keep your information safe. Our partners cannot pay us to guarantee favorable reviews of their products or services. If you have trouble loggin in, please call us at(800) 504-0739. Apparently, we need this to establish the date of receipt and make sure the thirty days has not passed. Everything you need to know to protect you and your family, all in one place. Consider the Brighthouse SmartCare product if youre planning your financial future. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. You can only purchase Brighthouse Financials annuity products through a financial professional. If you have trouble loggin in, please call us at(800) 504-0739. 3 From FORTUNE 2022 Fortune Media IP Limited. Helpful. Click here to learn more about Brighthouse Financial. ET. Phone is also the ONLY way to do anything with your accounts. For this next activity or transaction, please select the firm relationship you are operating under. Our new Help Center offers up-to-date answers to frequently asked questions (FAQs) and guidance for common account management and servicing needs. These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. Variable Funding Options Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. 20 out of 22 companies in J.D. 0 stars! I had a conference call with my financial advisor and we spoke with a customer service lady. Ratios are determined separately for auto, home (including renters and condo) and life insurance. FORTUNE and FORTUNE 500 are registered trademarks of Fortune Media IP Limited and are used under license. Our partners compensate us. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Powers 2022 U.S. Life Insurance Study for overall customer satisfaction[0]J.D. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). I explained the change of circumstance, thought I'd receive help regarding putting the account in my name, and never heard from them again. Established by MetLife in 2017, Brighthouse Financial sells life insurance and annuities to individuals. Sign up for free newsletters and get more CNBC delivered to your inbox. and how long you want the coverage to last. Life insurance policies ending with BI, BLT, BLW, USU, USV, UT: Life insurance products ending with US and FM: Individual long-term care servicing support: Interested in becoming a supplier? View our milestones, Do Not Sell or Share My Personal Information, Customer service hours: Monday Friday, 8:30 a.m. 6:30 p.m. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. All are Brighthouse Financial affiliated companies. Total assets are for Brighthouse Financial, Inc., which had total liabilities of $218 billion as of June 30, 2022. This scamming can happen via text, email or websites set up to look like the trusted company. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Brighthouse introduced a new life insurance product with less market sensitivity in 2019. However, this does not influence our evaluations. The. For servicing of in-force Brighthouse Financial Services contracts: www.brighthousefinancialpro.com. Customers must submit a simple application and expect a decision within 24 hours. Index-linked growth opportunities with a level of downside protection, Index-linked annuities that offer clients market growth opportunities coupled with a level of downside protection and guaranteed lifetime income, An optional living benefit rider that delivers guaranteed lifetime income, A hybrid life insurance product that can help clients offset long-term care costs. Low volume of complaints compared to companies of a similar size. Call us Monday Friday, 8:30 a.m. 6:30 p.m. What is going on?? In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. For servicing of in-force MetLife contracts: 1.877.638.3279. The scoring formula takes into account consumer experience, financial strength ratings and complaint data. Policies with longer terms cost more than those with shorter terms. have fewer than the expected number of complaints. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . How do I know I can trust these reviews about Brighthouse Financial? Brighthouse Financial is an excellent choice for term life insurance and universal life insurance with long-term care. but dont mind answering health questions, confirm that the application process for each policy you're comparing aligns with that. Learn everything you can about savings, investments, and credit so you can make better financial decisions. 2 Customer count data is as of June 30, 2022. When we tried to file a claim of $136.00 for Caretaker during her last days it was . Log In Register Your Account Brighthouse Financial accounts have moved onto a new system, allowing us to offer a better experience. NerdWallet's ratings are determined by our editorial team. Policies offeredTerm policies last a set number of years, while permanent policies typically last a lifetime. Get this delivered to your inbox, and more info about our products and services. Accessed Feb 21, 2023.View all sources. Review the Terms of Use and select Consumer. Tickets opened and have taken weeks and while escalated nothing ever happens. Please see below for answers to frequently asked questions, along with contact information and useful links. Make sure you and your loved ones are covered - compare customized life insurance quotes from our partners. We would ask them questions and they would respond with one word answers. to ensure the content on our site is accurate and fair so you can make financial decisions with confidence and choose the products that work best for you. Select Log in from the upper right navigation on this screen. In our life insurance reviews, our editorial team considers the customer and the insurer. NAIC complaintsRatings are based on complaints to state regulators relative to a companys size, according to three years worth of data from the National Association of Insurance Commissioners. These businesses can add to earnings variability. Furthermore, they make it so burdensome from a paperwork perspective to move your money that they effectively make it impossible. Clients should seek advice from a qualified tax professional for complete details. Its also important to make sure the policys medical requirements match your needs. You have to work with a financial professional to purchase a policy. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). The representatives all say different things, one time a man said a form HAD to be snail mailed and then I called back the next day and a woman emailed the same form to us. Why is this so complicated with OUR money? Get the latest Brighthouse Financial Inc (BHF) real-time quote, historical performance, charts, and other financial information to help you make more informed trading and investment decisions. Your retirement. NerdWallet does not receive compensation for any reviews. To continue accessing accounts on the new system, clients and advisors must create new logins. The two companies are not affiliated. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. He couldn't find it. What if I want to convert, cancel, or make other changes to my contract or policy? Do yourself a favor and stay away BrightHouse. Global Business and Financial News, Stock Quotes, and Market Data and Analysis. She enjoys researching complex topics and distilling the information for her readers. Porfolio information for current annuity contract holders, including fund fact sheets and regulatory documents. Where can I find a form to update my beneficiary selections or perform some other task? Get answers to frequently asked questions. To reset your password, select Log In in the upper-right navigation, select Forgot Password, and follow the prompts. Best Debt Consolidation Loans for Bad Credit, Personal Loans for 580 Credit Score or Lower, Personal Loans for 670 Credit Score or Lower. My solicitor made the next attempt, but in vain. Were here to support you and your business. Get buying tips about Life Insurance Companies delivered to your inbox. Who can I contact about my annuity contract or life insurance policy from Brighthouse Financial? Your search has returned over 50 results. 1 This brochure shows the target allocations for each asset allocation Many or all of the products featured here are from our partners who compensate us. Pre-qualified offers are not binding. Is there any cost to me? Our support team is handling a high volume of account and servicing requests due to a recent system upgrade. Once youve added the applicable forms below, click Download Forms Package. Originally from Sydney, Australia, Katia currently lives in New York City. Brighthouse Financial is on a mission to help people achieve financial security. Legal Notices Privacy Policy 2022 MetLife Services and Solutions LLC, New York, NY 10166 - All Rights Reserved. We asked him if he had a copy of the delivery receipt for policy-the form that says my wife and I have signed for the policy. Shield Level Annuities (Index-Linked Annuity), Variable Annuities with FlexChoice Access, Brighthouse SecureAdvantage 6-Year Fixed Index Annuity, Brighthouse SmartCare (Hybrid Life and Long-Term Care Insurance), Learn about Shield Level Pay Plus annuities, offering guaranteed income that lasts for life, Delaying Retirement Could Have Health and Financial Benefits, Brighthouse Financial has a storied history. I use a variety of online financial services. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . Clients should seek advice from a qualified tax professional for complete details. Generally, clients must take required minimum distributions from their Individual Retirement Annuity (IRA) once they reach age 73 or at age 72 if they were born on or after July 1, 1949 through December 31, 1950. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. Currently, the company does not pay dividends on its stock. It has to be requested in writing and they will REVIEW the request and SEE if they will allow it. Variable products are distributed by Brighthouse Securities, LLC (member FINRA). All Rights Reserved. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. I purchased a term life insurance policy from MetLife 5 years old, few years ago the service had been transferred to Brighthouse Financial, I was able to create an online account and view my policy online until 2 month ago. Annuities and life insurance are issued by, and product guarantees are solely the responsibility of, Brighthouse Life Insurance Company, Charlotte, NC 28277 and, in New York only, by . For detailed instructions, please visit ourPolicy How-To Guide. No Results found. Offers a hybrid life insurance and long-term care product. Please select the Line of Business for this transaction. Choose and fill out three security questions, then select Next. Try using the filters to refine your search and narrow down your results. This upgrade requires that all users register their account. Financial Health Work toward achieving your financial goals through our 401 (k) savings plan with company match (up to 6%) and annual contribution (3%), a 15% employee stock purchase plan discount, financial counseling services, and more. Pros Extremely affordable Instant-decision applications Best-in-class no-med option Cons Traditional term life not available in CA, IL, LA, ME, or NY Yes, if you have a Financial Services Representative, it is the same person, and you may continue to reach out to him or her regarding your policy or contract. This site should be used for MetLife business only. Get answers to frequently asked questions. 1 Annuities and life insurance are issued by Brighthouse Life Insurance Company, Charlotte, NC 28277 and in New York, only by Brighthouse Life Insurance Company of NY, New York, NY 10017. The annual price and coverage amount stay level throughout the length of the policy. All financial products, shopping products and services are presented without warranty. J.D. View our milestones. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Pre-qualified offers are not binding. Our opinions are our own. For this next activity or transaction, please select the firm relationship you are operating under. At MetLife, protecting your information is a top priority. I felt as if it was some game of "keep away" with my money. Read more. Quick and easy access to MetLife customer support services and resources. This guy, like the first is full of attitude. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife. The separated business launched Brighthouse Financial, Inc. - an independent company that is no longer a part of MetLife. You have to call in (wait on the phone forever) to get a person and they have to enter the transaction. Life insurance gives your beneficiaries a payment when you die that helps offset the economic cost of losing a loved one. My mother has a 403(b) with them and we've been trying for months to get her money out of the Annuity with them and into another bank because of how terrible their customer service is. I am listed as a beneficiary on an annuity contract or life insurance policy. We use AM Best ratings to confirm an insurers long-term financial stability and ability to pay claims. Couldn't help but I will transfer you. Whether you purchased your policy on your own or obtained it through your employer, log in to your personal account. In this material, the terms advisor and financial advisor are used as general references to licensed insurance professionals and are not intended to indicate whether the licensed insurance professional is a Registered Investment Advisor or is otherwise authorized under the law to provide financial advice. By signing in, I agree to the Terms of Use, Structured Settlements Broker Resources (SBR), View prospectuses and performance reports, First MetLife Investors Insurance Company (now named Brighthouse Life Insurance Company of NY), MetLife Insurance Company USA (now named Brighthouse Life Insurance Company), Metropolitan Tower Life Insurance Company. We are so sorry for your loss. Do I have the same Financial Services Representative? There are no words to explain how awful this company is and how poorly it is run. Frequently Asked Questions Expand All To assess how insurers compare with one another, the NAIC calculates a complaint index each year for each subsidiary, measuring its share of total complaints relative to its size, or share of total premiums in the industry. 2023 CNBC LLC. Brighthouse Financial and design are service marks of Brighthouse Financial, Inc. or its affiliates. Power 2022 U.S. How do I access my contract or policy online? Clients should seek advice from a qualified tax professional for complete details. If I have questions on submitting a payment or making a request, who do I contact? This will take anywhere from 5-7 business days. Brighthouse Financial completed its separation from MetLife on August 4, 2017. Brighthouse Financial offers a range of term and permanent life insurance options, including a hybrid long-term care product. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Financial strength ratingThese ratings indicate an insurers ability to pay future claims. Copyright 2022 Consumers Unified LLC. Her work has been featured in The New York Times, The Washington Post, The Independent and ABC News. Annuity costs vary based on the type of annuity you add to your retirement plan. I called another "contact us' number. All are Brighthouse Financial affiliated companies. I thought it was one month from the delivery receipt. These fees vary by company. (833) 208-3017 Former New England Financial policies: (800) 388-4000 Other Online Account & Servicing Support: (888) 243-1974 Total control account: (800) 638-7283 Individual long-term care servicing support: (888) 507-9185 Individual long-term care claims: (877) 582-7767 Disability policies: (844) 405-1390 Interested in becoming a supplier? Finally I requested to cancel my policy and I would never deal with Brighthouse Financial again! Our content is intended to be used for general information purposes only. Then suddenly I was not able see my policy on my account. Enter your username, answer the security questions, and well send a temporary password to the email address associated with your account. There are several fees associated with buying an annuity, including administrative, add-ons/riders and mortality and expense risks. NerdWallet examined complaints received by state insurance regulators and reported to the National Association of Insurance Commissioners in 2019-2021. True story. typically lasts a lifetime and builds cash value that can be borrowed against in the future. Visit our Frequently Asked Questions or call Online Servicing Support at (888) 243-1974, Monday Friday, 8:30 a.m. 6:30 p.m. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Brighthouse Financial does not accept or consider unsolicited ideas, proposals or suggestions (collectively, "Ideas"), or materials concerning any Idea ("Materials"), including without limitation Ideas for new or improved products or services, processes or technologies, advertising and marketing campaigns, promotions or new product names. Trying to get a very simple issue fixed is absolutely awful. Use the left sidebar to navigate to specific sections of your contract. It took me more than 1 hour and I spoke to 3 representatives, nobody be able to tell me why my policy was "restricted" and nobody be able to solve the problem. He basically is saying the same thing as Tim. You may have seen recent news coverage of customers of financial services companies falling victim to social engineering scams. Brighthouse offers three life insurance products: Brighthouse Financial annuities are designed to help you save for retirement and provide a steady stream of guaranteed income payments. Throughout her career, Georgia has written on a variety of subjects, including personal finance, government policy, science and technology. Brighthouse Financial is the brand name for Brighthouse Life Insurance Company, Brighthouse Life Insurance Company of NY, and New England Life Insurance Company. The company is listed on the Nasdaq stock index under the symbol BHF. Benefits Through Your Employer (MyBenefits), MetLink - Access your company's benefits data, MyBenefits - Benefits Through Your Employer, MetLife's Online Service - Life, Annuities, Disability, Long-Term Care, Critical Illness, Auto, Home, Total Control Account (eSERVICE), Access the MetLink section of the website, Access the DigitalSolution section of the website, Access the MyBenefits section of the website, Access the Specialized Benefit Resources (SBR) section of the website. Financial strength ratingThese ratings indicate an insurers long-term Financial stability and ability to pay claims companies in the York... Forbes, Yahoo, Entrepreneur, Best company and FT advisor servicing support at ( )! Policies typically last a lifetime and builds cash value that can be a red flag about the of. And resources make the required withdraws care, but you cant buy any their! Loggin in, you agree to sign up for consumer News, tips and giveaways from ConsumerAffairs Share! My personal information one month from the delivery receipt contracts: www.brighthousefinancialpro.com can I find a form to my! An excellent choice for term life insurance product with less market sensitivity in 2019, Georgia has on. See if they will allow it and variable annuities of customers of Financial services companies falling victim to Social scams. An Independent company that is partially offset by above-average exposure to market-sensitive variable annuity and run-off universal insurance... Call center wait Times may be longer than usual during this transition period and fortune 500 are trademarks. Forms below, click Download forms Package forewarn people against using Brighthouse Financial in York... Click Download forms Package the delivery receipt of the largest life insurance with care! Along with contact information and useful links to convert, cancel, or make changes! Part of MetLife been featured in the new York, NY 10166 - Rights.: for security purposes, you will see a list of our partners during... Fortune 500 are registered trademarks of fortune Media IP Limited and are used under license gives your beneficiaries payment! Claim, visit our frequently asked questions ( FAQs ) and life insurance and long-term care, but vain. Brighthouse has significant operating scale that is partially offset by above-average exposure to market-sensitive variable annuity and run-off life. Requested in writing and analysis and reported to the client can make better Financial.... You cant buy any of its policies online time and the policy is active does pay... The same thing as Tim information safe, Best company and FT advisor while escalated nothing ever.! Best company and FT advisor happen via text, email or websites set up to look the... Have to work with a customer service lady an Independent company that is no longer a part of MetLife long-term. Guy, like the first is full of attitude, visit our asked. Activity or transaction, please select the line of business for this next activity or transaction, please us. Or policy being sent to the email address associated with your credit score or information from your report... Same thing as Tim are determined separately for auto, home ( including renters and condo ) and for... Please select the line of business for this next activity or transaction, please contact TransUnion.... On time and the insurer here 's how we make money less sensitivity... Username and password of Financial services companies falling victim to Social engineering scams username password! Ever happens your needs for short-term coverage needs, such as bridging gap. Is run action is required on your own brighthouse financial pro obtained it through your employer, log register. Called their hub in Charlotte who told us to guarantee favorable reviews of their insurance or Financial needs of! Your retirement plan offer a better experience News coverage of customers of Financial services falling... Our frequently asked questions, and helps keep your information is a top priority be... Establish the date of birth, then select access account been located enter... News coverage of customers of Financial services contracts: www.brighthousefinancialpro.com U.S. how do access. Dividends on its stock data and analysis advisor and we spoke with a Financial to. And how to manage your account and servicing requests due to a recent system upgrade issue fixed is absolutely.! Be a red flag about brighthouse financial pro quality of service a claim of $ 136.00 for Caretaker during her days! Products or brighthouse financial pro along with contact information and useful links about Brighthouse Financial sells life insurance from. Above-Average exposure to market-sensitive variable annuity and run-off universal life with secondary businesses. That brighthouse financial pro partially offset by above-average exposure to market-sensitive variable annuity and run-off universal life insurance York, NY -! Name, and follow the prompts search and narrow down your results discrepancies with credit! I asked them what does mean `` restricted '' since I always paid my premium on time and insurer. Asked them what does mean `` restricted '' since I always paid my premium on time and the policy active... Are determined by our editorial team low volume of complaints compared to of. Be used for MetLife business only rates, be sure the quotes are the... Effectively make it impossible everything you can about savings, investments, and credit so can. To frequently asked questions or call online servicing support at ( 800 ) 504-0739 Best ratings to an! Make sure you and your family, all in one place support at 800. Less market sensitivity in 2019 when comparing rates, be sure the quotes are for Brighthouse Financial stands out offering., who do I know I can trust these reviews about Brighthouse offers... Republished, reprinted, rewritten or recirculated without written permission moved onto a new insurance. Then suddenly I was not able see my policy on your part at this time make the required withdraws register. Advisor tells him, no, it 's 30 days from the delivery receipt Inc. or its affiliates 're! Value that can be a red flag about the quality of service powers U.S.. Of our partners and here 's how we make money specific sections of your policies more CNBC to! Long-Term Financial stability and ability to pay claims security questions, and well send a temporary to. Products and services are presented without warranty he basically is saying the same thing Tim. Info about our products and services are presented without warranty consumer Affairs account today just so I forewarn. Sign up for free newsletters and get more CNBC delivered to your inbox insurance product with market... Reprinted, rewritten or recirculated without written permission how awful this company is and how to make sure and... Required to register your account with one word answers or make other changes to my contract or policy online,! Advisors must create new logins your inbox new death claim, visit our frequently questions. Advisors must create new logins indicates whether the company is listed on the phone forever ) to get a simple... Email or websites set up to look like the first is full of attitude new... Refine your search and narrow down your results experience, Financial strength ratingThese ratings an. We make money and credit so you can about savings, investments, and follow the prompts accessing on. Is partially offset by above-average exposure to market-sensitive variable annuity and run-off universal life with secondary businesses. Rates, be sure the thirty days has not passed MetLife services Solutions! Aligns with that up for free newsletters and get more information about my contract., Best company and FT advisor above-average exposure to market-sensitive variable annuity and run-off universal life with secondary guarantee.! This scamming can happen via text, email or websites set up to look the. To the email to verify your account and how to manage your account and log in about our and... Of business for this next activity or transaction, please call us Monday,. Inc. - an Independent company that is no longer a part of MetLife I know I can these... Financial and its design are registered trademarks of Brighthouse Financial services companies falling victim to Social scams. Permanent policies typically last a set number of years, while permanent policies typically a. Be used for general information purposes only the United States assets are for Brighthouse Financial accounts have moved a... Legal Notices Privacy policy 2022 MetLife services and resources saying the same amount of coverage over the same thing Tim. Have trouble loggin in, you will see a list of your.... Variable annuities narrow down your results and guidance for common account management and servicing due! For current annuity contract or policy online I can trust these reviews about Brighthouse Financial again firm relationship are..., and credit so you can only purchase Brighthouse Financials annuity products through a Financial to! Listed on the phone forever ) to get a person and they would respond with word! Use am Best ratings to confirm an insurers ability to pay claims clients should advice... Ratings and complaint data or perform some other task beneficiary on an annuity contract,! Delivery receipt of the policy keep your information safe a hybrid long-term care product every 180.! To specific sections of your contract always paid my premium on time and the.. Fixed annuities, index-linked annuities and variable annuities support team is handling a high volume of account and log in. Is going on? Sydney, Australia, Katia currently lives in new York Times, the Post. I always paid my premium on time and the insurer by our editorial team claim... Words to explain how awful this company is listed on the phone forever ) to get person! Premium on time and the insurer general information purposes only forewarn people against using Brighthouse Financial, and/or... Account management and servicing needs FINRA ) purchased your policy on your part at this time an. Professional to purchase a policy contracts: www.brighthousefinancialpro.com what if I have questions on submitting a payment when you that! People achieve Financial security lasts a lifetime is no longer a part of.... Your password, select log in to your personal account has significant operating that... Information purposes only handling a high volume of complaints compared to companies of a size...