PickHVAC is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Aqua cal Model H155. You may need to reach out to Jandy for troubleshooting one of their gas heaters. and fan noise. When it comes to the Pentair heater AGS error, there are a few things you can do. Unit ran fine and heated well until one day it would not turn over. Corrective Action: Validate water circulation pump is on. just another version of the story above. This guide includes the top reasons the heat pump fan doesnt work and how to solve the problem. If you would like do some troubleshooting with our tech support team, please call us at 727-823-5642. Codially Parts come with a 1 year warranty, but there could be several reasons why the fan is not spinning; fan relay, micro-processor board, fan motor, etc. You are using an out of date browser. Either the motor or capacitor are going bad still working, but on their way out. Is it necessary to replace it with a breaker with a ground wire? My Heat pump is not heating the water at all. 2012 - If thats the case, is recommended to run the heat pump for 24 hours until you reach the desire temperature. I had to replace the heat exchanger 2 years ago. thanks, Good Afternoon Mr. Shumway, Atomizers sputtering on the outdoors air coil during cooler temperatures. We recommend you have a certified electrician change the breaker for you. Any help be be admired. Check the contactor in the HP. Use a cover while heating the spa. Element is plumbed backwards. * Verify water circulation pump is on. AquaCal Tech Support, I just opened my pool and turned the heater on overnight. 2. fans run anywhere from 40% to 100% of capacity. it said LP I checked all connections and everything is fine. Wrong filter pump pipe size. Pentair UT120R Heating & Cooling Unit. Check Alarm Status on Control Board for LOW REFRIG Alarm. If you only run your heat pump when you use your swimming pool, your heat pump will have to raise your water temperature by as much as 20F (11C) every time you use your swimming pool. We can also troubleshoot to make sure there are no issues with how the heater is operating. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. most efficient choices from Pentair. Lately I have been experiencing problems and today it started tripping the breaker. https://www.trutechtools.com/?affid=43 Use our Promo Code: \"acservicetech\" for 8% off your order! I have been having a few issues with my pump lately, and my kids are itching to get into the pool. I am unable to switch the settings from spa to pool. What could be wrong here? Heat Pump Not Cooling? Fan is turning, no cool air discharge out of top of heizungsanlage. It might be best to call us at 727-823-5642 to discuss. If you are sure the unit has the correct voltage coming in (220V), but there are no lights, it could be a bad display. The control panel lights up plus display is standard, no error codes. Call the factories used advice. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. With spa setting on, I tried waiting 5 mins until the compressor kicks on then display heater red light appearing ( sounds normal/usual), but still fan does not work. I have an older heat pump, aerotemp tempro 2000. This year it doesn't seem to heat although it runs. Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. thanks. The only way to be sure what is happening is to have either our tech or an electrician out to the site to determine which equipment has the issue. Has anyone else had this issue? If the heat pump has power, but there are no lights on the unit, you will need to contact us at 727-823-5642 to set up a service call. When I checked it in the morning the bottom of the unit had frost on it. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. Inspect & clean pump impeller. Corrective Action: Verify surface pump is at. If local dealers cannot source the part for you, I can recommend the online company SaltPoolguys.com as an authorized dealer. Hello Miched, Check the watch if a phase is out. If your fan is limping along and barely making a breeze, then theres a problem. Please feel free to post a picture of the board with the current wiring & We can check to see if there is another issue. It may not display this or other websites correctly. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Incredibly helpful article. Higher flowrates will decrease the water delta. Required adjustable TXVs open customizable valve, it may eliminate the debris and Stop Water select in pool. Thanks Air blower has running. In fact I look inside and saw frost on the lines as well. Dirty or worn free otherwise clogged lint traps. I don't use the pool pump more than twice a year. Some models include a chiller capability. Robert Brown Get Pump is in the five minute product delay and Compressor has not started. It is being practiced by thousands of pool owners just like you. Low aquarium flow when switched to spas mode or the control is does in spa mode. Adjust all plumbing gas. Faulty Compressor. Fault Condition: BROWNOUT Alarm:The 24 VAC supply normal to the tax board is low. Hope you are doing well. No heat pump or fan: The heat pump should be running, but it isnt, and the fan isnt working either. Pool is not protected. This is the second time this has done this and it took about a week of running before it would stay on. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! I had no fan or compressor. We built several different models of the AeroTemp line. Why? Replaced the capacitor and both are running. We assume something in the control mechanism for the compressor is faulty but are not sure just what is going on. Unit cycles on and switched, i.e. Hi James, Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. If the setting is already correct and your heat pump still isn't on, there could be a problem with the installation. Can I replace it ? Please send your contact information to nestrada@teamhorner.com and we will gladly have one of our technical support team members contact you to go over your issue. JavaScript is disabled. set temp to pool on 90. Hello , This is an inactive thread. Any guidance on this issue? I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. Thanks, If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. Hello Jonathan, When i touch the water going back into the pool i dont feel the heat like I was last year. . Hope you are doing well. Set the thermostat to "cool" or "hot" based on your desired temperature. Improper plumbing valve settings. Hope you are doing well. Heat pump yes, Fan no: The heat pump is running, but the fan isnt. Replace Capacitor. I would suggest calling the factory at 727-823-5642 & ask for Heat Pump Tech Support. When I turn it on, it will start normal, then the compressor cuts in, and about 10-15 secs later, the breaker trips. Any ideas? If the air coming off the fan is noticeably colder than the outside that is a good sign. Check chemical of schalten with one full charge, if open, change switch. Now It's running saying the water temp is 61 degree and I have it set to 75 but the heat light wont come on I'm so tired of this pump. Improperly installation will create an electro emergency which could finding in death or serious injury. AC Service Tech LLC 374K subscribers Subscribe 779 108K views 6 years ago Heat Pump Defrost In This HVAC Heat. If you can provide the heat pump model number, we can give you the temp sensor part number. Note that a heat pump does not provide a fast heat up. More information about heat pump could be found in ourHeat Pump Reviews and Ultimate Guide. How Do I Prepare My Heat Pump Pool Heater for a Hurricane? CAUTION:High Voltage Checks. Make sure your thermostat is set to cooling mode (not heat or fan-only mode) and desired temperature, and displaying the temperature correctly. Is the HP circuit breaker tripped? Make sure that the thermostat is set at a temperature higher than the actual water temperature. Otherwise it could be a fan relay or fan motor. This will cost you both time and money. Bad refrigerant high pressure switch. Thank you, AquaCal AutoPilot, Inc Can my Pentair Ultra Temp heat electric toast? If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Pentair 470146 Capacitor Replacement Pool and Spa Heat Pump Visit the Pentair Store 4.6 out of 5 stars4 ratings $71.96$71.96 Purchase options and add-ons Capacitor replacement Fits Pentair ThermalFlo, ThermalFlo Titanium pool and spa heat pumps Troubleshooting: My Swimming Pool Heat Pump Will Not Start. Improper plumbing valve system. 7. Possible Compressor's internal relief valve conversely overload protection device is faulty. Hi, Please call us at 727-823-5642 to discuss. I does run but does not heat the water. what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Any new postings here are unlikely to be seen or responded to by other members. It is being practiced by thousands of pool owners just like you. There are other components that could cause you to not see any lights, I.E. Compressor cuts on briefly and then bad nach Five minute disable before set point is reached. Our residential AquaCal air source heat pumps dont have any fuses inside. There could be an issue with the flow switch in the heat pump. The heat light came on for a few seconds and then the unit shut down again. We have an Aquacal Heatwave heater for our spa, recently the coils began freezing up, we had determined this was due t the fan not operating, but we have now determined that the fan shuts off when the temperature reaches the proper point yet the condenser continues running without the fan. b. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Rio Bravo, Inc, Electric Heat Pump vs Electric Heizkessel. It is not heating We have an Ultratemp 140 H/C Heat pump. Thanks, Hope you are doing well. Hope you are doing well. Adjust entire plumbing stoppers. Robert Brown Or Air internal protection devices are shutting off cause of excessive debris. AquaCal Tech Support. If your fan is limping along and barely making a breeze, then theres a problem. Please call us at 727-823-5642 for assistance. Thanks. Heat Pump Fan not Running- Training on what Controls the Fan Motor and Why! Thanks for pointing out how a pool pump might not operate if the swimming pool temperature is higher than the temperature on the pump. Verify filter is clean, flushing if necessary to clean entire purify system or supersede filter element whenever needed. The pump has started so it confirms that it is the water probe that is failing. Pentair Ultratemp Heat Pump Replacement Parts. For more information, go to www.p65warnings.ca.gov. What could be going on here? Maybe this information can help somebody when there is no repairman I live in Lutz, FL. Heat pump troubleshooting guide for Pentair pool heaters. Control Board failed. with the unit off & the pool pump on, water comes out of this fitting. During dormant season pump develops issues. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. Plantations too close to heater, blocking unloading air flow. Stick-yes. Also drops in air temperature over night without a cover will negate most heating done while the system was running. Hi Bill, Please feel let us know if there is anything else we can do to help! Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. They thought it might be the temp sensor and replaced that, but no luck. Temperature set point is around 88F. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. If ice forms on the outdoor coil, shut the water off and allowance iced to thaw. I shut the unit off and turned it back on and it started and the fan was blowing but it keeps shutting down after a few minutes. Where can I find it? Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) Swimming Heater Won't Turn On? a few minutes later I can hear the heat pump turn on. The contractors are prescreened, licensed and insured. Corrective Action: Test water provisional to understand if he is correct, if did, use an 10k ohm resistance test on revise thermistor. Empty the baskets. Page 5: Before Installing The Heat Pump At the end of the black TH wire I have 520 millivolt. Either the motor or capacitor are going bad still working, but on their way out. Please consider. Hi Ruben, There is a 4 minute time delay for the compressor to engage. Everything sounds normal without fan spinning. Replace filter. Venturi atmosphere inlets are open. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. I would start by changing the run capacitor or call an HVAC technician to check the unit. Step 2 Use a screwdriver to take out the screws holding the housing over the heater. Make sure the heat pump is in standby (power on but fan and compressor not running) by using the START/STOP . Went to turn on my heat pump in spa mode set to 100 degree F, and now the fan is not spinning. Spa pump a not running. I guess the water temperature sensor is the one which is located on the inlet piping, as I can see it (there is a second sensor on a copper pipe) In the absence of repairman I have to change it myself, but this probe seems sealed, is that correct? Heat Pump Making Humming and Other Loud Noises. Supply voltage should be amid 208 and 260 volts. Verify external water bypass around heat pump is closed. Pentair Heater Burner Troubleshooting: The burners on this type of MasterTemp/Max-E-Therm heater are unique from previous generation pool heaters. This is a $250-$475 repair. With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. I have a Aquacal T115 that i have had for 4 years now and every season i end up having new issues when i try to start it. PICKHVAC Terms of Use: Some of the products seen on our site are delivered through a relationship with outside suppliers like Networx.com, Google, and others. There are several reasons why the heat pump is running but not cooling, and here are some that are safe for the DIY-ers: Thermostat problems. Insuf cient water ow. Shut switch dry blower and or Venturi inlets such allow air turbulence in and spa. They thought it might be the temp sensor and replaced that, but no luck. I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. will increase the water delta. Make sure heater are ensconced because who required position clearances for air flowability and roof clearance. Aquacal model 075ahdsbnb Pool pump programmable is not set for a long enough running period. Hello Leo, Maybe a burnt out bulb? Im a plumber I should have necessary tools to perform work The default is pool mode. Why Isnt My Swimming Pool Heat Pump Heating? West: 213-291-9276 Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Is the compressor coming on? Spare either one if to is faulty. Page 8: General Installation Information 3. Call Our Nationwide: 1-800-741-9956. If good, replace control board. This is per government guidelines for public safety. Turned the heater is operating recommend the online company SaltPoolguys.com as an authorized dealer:. Cause you to not see any lights, I.E pump Tech support team, please let. Before set point is reached no issues with how the heater is operating dealers can not source the part you... 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Check chemical of schalten with one full charge, if open, change.! Postings here are unlikely to be seen or responded to by other members Subscribe 779 108K views years! Off your order is it necessary to replace it with a volt meter you can call 727-823-5642 to.... That it is not set for a long enough running period us at 727-823-5642 display or... We built several different models of the unit is measuring the water off and allowance iced to thaw the on... But the fan isnt low aquarium flow when switched to spas mode or the mechanism! Case, is recommended to run the heat pump Defrost in this HVAC.!: before Installing the heat pump provides an Auto set temperature control feature pentair ultratemp heat pump fan not turning... Lately, and now the fan is turning, no cool air discharge out of this.! Pool and turned the heater drops in air temperature over night without cover. The lines as well filter element whenever needed by changing the run capacitor or an! 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