Create a profile and list your boat in just a few minutes. Get my boat did NOTHING to help us or ensure Captain Carl honored our reservation. To cancel a booking, head to your inbox and click Confirmed Bookings. You can click on the booking and click cancel the reservation. They take your money and charge you before you even step in the boat, and wont give you a refund if you want to reschedule. We assume he partied to hard the night before and did not want to take us out. Really like that there are options to enjoying the water with a boat and not having to deal with large tourist crowds. Find out how we combat fake reviews. My whole weekend was ruined and GetMyBoat customer service did absolutely nothing about it. Review of Marina del Rey Boat Rentals Reviewed September 28, 2015 Communication can only be done through GetMyBoat and is very slow won't allow you to contact the customer until they rent.I lost a lot of business due to the fees and response time of GetMyBoat . It was a small 7 person boat trip. NEITHER will. Really? The experience our customers have with us is very important to us and we expect boat owners on the platform to share in our values. Booked boat 3 weeks in advance I highly recommend owners use GMB to connect them with great customers who just want to have a fun day on the water. This business severely flawed and not reliable. She was much more then I was expecting. Boats By Byron Barton power boat sailboat prices amp personal watercraft values May 25th, 2020 - 2013 tracker marine pro team 175 txw 2007 sea ray boats 185 He said the fuel cap was left off. They could not contact the captain. Then we each got our own rod and got busy fishing for mackerel ourselves. I would highly recommend them. I will no longer do business with a company that takes my $44 dollars and delivers nothing to their customer in return. Get my boat is easy to use and connects charterers with boats in a simple interface. International Association of Better Business Bureaus. For example, website.com should have configured its own email like info@website.com. Personal websites (such as blogs, portfolios, etc) do not need HTTPS connection. GetMyBoat flagged this review for containing harmful or illegal content.Read more. That feature is really needed! This is a basic feature that should be fixed asap!!! Cannot wait to do this again. You can determine the price you want to charge renters per hour and easily earn money online. Payout occurs after a trip is completed. NEVER book a boat with Joe Corbisiero in San Diego,,, his boats are JUNK! This option checks if a web shop operator may be located in China. Users can browse faraway destinations or places nearby and get out on the water, or start earning money as a captain, guide, or host. The Booking inquiries page isnt intuitive for me. Tom Cox. This company should be shut down and will be taking legal action, especially that boat owner AMAL. There is a $25K minimum hull value required for boats (PWC coverage is NOT available). He did not respond to my message on GetMyBoat.After I left my review, *** verbally assaulted me and attacked me through messages. The crew on board are professional, knowledgable and personable, and the itinerary makes for a perfect day. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. Featured Experiences Captained Bowrider in Miami Beach We may delete comments that doesn't include proofs. We specifically asked before booking for no pork due to religious reasons and they brought hot dogs and ham snacks. Cant wait to do it again! Phyllis Coleman Mouton's Post Phyllis Coleman Mouton Moral authority to inspire, lead, and make a difference this app does little to protect its customers from owners trying to take advantage of the renter. Think he got a last minute better offer as I think I saw it out on the lake. We have removed the boat owner from the platform and our team will also be in touch with you directly. I will write a review once we get the credit sorted out. - Every type of water experience for every occasion, including pontoon rentals, yacht rentals, jet ski rentals, houseboat rentals, catamaran charters, party boat rentals, powerboat rentals, boat tours, whale watching, sailing charters, gulet charters, river cruises, paddleboard rentals, canoe rentals, kayak rentals, deck boat rentals, super yacht charters, fishing boat rentals, diving tours, and kite surfing lessons. Get more reviews from your customers with Birdeye. Kyle, the captain said he would take us out from 11-1 on April 11th and make the exception. Getmyboat.com blocked? They take care of both the boat owner and the customer. Date of experience: February 23, 2023 HB Horizon Boat Tours Barbados 1 review BB Mar 14, 2023 GetMyBoat have very good customer GetMyBoat have very good customer service! They were communicative, prompt and so friendly! I have evidence of screenshots of text messages and emails to provide further evidence that they canceled our reservation and did not return our money. Stay away. The problem is that, in reality, things don't work out quite that smoothly. Traded our boat four times for complications and then refused to reimburse us properly. Birthday boy loves history. And I will warn everyone to avoid doing business with you because of it. Without GMB I would just have to take out my new pontoon and enjoy Lake Tahoe without putting money in my pocket. The boats in their inventory can handle any type of trip that I need. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. Join. Be safe from hackers and unwanted bills. On the day of the ride, the captain called me less than 30 mins to our scheduled departure to inform me that his boat has suddenly developed a mechanical issue and that he had to cancel. How can a boat owner be allowed to cancel AFTER the start time??? Based on this, Justuseapp Legitimacy Score for GetMyBoat Is 74.2/100.. GetMyBoat works most of the time. Joe sent us out on a boat he knew was not seaworthy.". Very disappointing experience There was absolutely no safety training and only one life jacket on the boat and we were two. We were two families with kids and everyone was disappointed. Needless to say we are all very unhappy & disappointed. GetMyBoat is a global marketplace for boat rentals, yacht charters, and all on-the-water experiences, with 140,000 listings in 184 countries. Communication was terrible while planning as he took days to respond. This is a great application when I called customer service before listing my vote I was not advised after specifically asking that there is a fee charged to the hosts. They are very professional, reliable, their customer service is always available and very helpful, their service fee is also very reasonable and their payments to me are always on time. Tough luck To maximize your bookings on GetMyBoat, you should respond to inquiries within 24 hours to maintain your response rate and ranking. My Email To Support: "Here is a breakdown of our rental experience with Joe Corbisiero and GetMyBoat. Get an offer. You can post your listing and earn money from the renters with both of these apps. GetMyBoat have very good customer service! Otherwise awesome program. Im giving it 3 stars because customer service did do very well helping me. Got a text cancelling booking 30 minutes prior to pick up time We did a 3 hour sunset cruise with Captain Todd on the Impulse (38 foot boat). 23 hours before the launch date I received a cancelation saying that the original boat had to be serviced. The Avis app is the best-in-class car rental experience on your Android phone Everything was smooth from pick up to end. I had the absolute best day ever with all my friends on this boat for my boyfriends birthday. I feel that this was not fair that we rented a boat and our time and vacation was completely ruined and refunded 50%. Amal & get my boat need to be shut down for business. Find boat. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Even though I had texted and communicated with them that my party and I were going to be late, they said that was ok. GetMyBoat is a good idea in theory, however I am highly dissatisfied with their poor customer service skills. Rent Eco-boats // weareonaboat However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Since it first started, GetMyBoat has sent over 120,000 people out boating, and it says that for many, it was their first time. With both GetMyBoat and Airbnb, you rent out either your boat or space for guests to stay and earn money online. The owner of the boat was very nice and work through the issues. This was set for our autistic child and my fiancs 42nd birthday party. Captain Kenne and Nicco were amazing. He then messaged me 2 nights before our trip confirming. GetMyBoat charges a lot of fees to connect you with boat owners. We scan the website with multiple domain blocklists to better find out if it is malicious. Cookie Notice If you make a complaint, they will wipe you from the face of all their social media platforms! I expect a full refund. Easy, done. Avoid "Get my Boat" and Tariq "Tee" Ammasyali like the plague!!! About: Incredible on-the-water travel experiences start with GetMyBoat. "Whether youre looking for a relaxing afternoon or planning a fun-filled celebration with friends, getting on the water is the perfect way to get away from the everyday. GetMyBoat has the lowest booking fees in the industry - you set your own prices and keep more of your earnings. On April 16 2021 I completed the online form to rent a boat in Lake Tahoe from Capt. They would not help at all and their customer relations is a joke! I have been using GetMyBoat for chartering for about 5 years now and extremely happy with them. The app and website make it so easy. I get my money always as promised and they have resolved whatever issues come my way. Or maybe he has something against children with disabilities. This is the 3rd boat, with a 3rd captain, in less than 24 hours. After inquiring about the only partial refund, I was told that GetMyBoat is not intended for people to read our policies, and that I shouldve logged onto the website before booking, and read the terms of use. If your going to get a boat make sure to use this platform. It took a few days to get a response and a few more days to get a resolution. Our website will open your boat up to the largest possible set of renters from all over the world and protect you with assurances like fraud checks on renters and chargeback coverage. They were fast in responding and trying to fix the situation, I love GetMyBoat and its the boat version of Turo which is cool. This is based on our NLP (Natural language processing) analysis of over 8,121 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Owner emailed that morning that he was an hour late. Thank you so much for the amazing experience and letting us rent your beautiful boat!!!! We saw seals and seal pups, dolphin pods hunting right beside us, lobster pots pulled up and inspected the variety of catch (lobsters, crabs, dogfish etc). Both times you pay the boat owners upfront and now it is going to take 10 days to get a refund. TRICKY TRICKY WORDING IN THE TERMS. As a matter of policy, BBB does not endorse any product, service or business. 600.5435. (Chris Sweda / Chicago Tribune) Streif said the average cost for boat rentals depends on factors like dates, time of day and group size. We hope this answer helps but if you have any . If renting in San Diego, rent from a legit company. I was hesitant booking since I have never heard of this site/app. Would definitely recommend! Great communication via GetMyBoat app. Earlier, when we boarded, the motor had a hard time starting. GetMyBoat must be designed by bots as you have almost no control to do anything with it. I have written a snail-mail letter and e-mailed the owner, Sascha Mornell, to no Avail. Subscribe to receive weekly Side Hustle recommendations. Customer Service was worthless and basically said Which if that is the case comment hes not a very good boat owner. What a rush! That did not work for our planned day on the water. Scheduled and paid for a sailing charter in Cabo months in advance. BCI coverage is available in the USA, Canada, Latin America, and Europe. I am the owner of a sailboat and use GetMyBoat to manage the whole marketing, vetting of clients, booking, billing, and post charter reviews. Had the best time with Captain Doug. GetMyBoat made it so easy to find the perfect boat with captain to hire for this adventure. Customers have raised complaints about their accounts being suspended, not being able to contact customer support, and dealing with last-minute cancellations. Lester and Fabiola are extraordinary hosts, and their boat and service are exceptional. The platform is the worlds largest boat rental and charter marketplace with over 150,000 boats in 184 countries and over 9,000 destinations across the globe. I will pay your fees if I do business with you. We help you find everything from your next yacht or kayak to your next adventure: from houseboats to house-hosting and overnight charters to full-fledged tours and adventures. This is a relatively new company and it and it is the "Wild West" for them. They only refunded out money. Taxijarocin.com.pl traffic estimate is about 21,481 unique visitors and 107,405 pageviews per day. Instincts told me not to trust him. Today, GetMyBoat has over 249,000 reviews from customers and 2.5 million unique visitors per year. 150,000 listings, 184 countries. Rating 4.9/5 Safety Score: 25.4/100 They were all ready at the boat ramp. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. It was terribly disappointing on Kyles behalf. Customer Service is terrible. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Its all very frustrating and none of these owners act very professional or courteous in dealing with people . GetMyBoat just let's me browse all availabilities at a location but doesn't allow me to search for something specific. His boat and galley are very clean ! and our We were a little late but the captain did not leave us, boat crew was so nice and friendly, boat is clean and beautiful. 2 teenage boys, one of which has spined a bifida, is confined to a wheelchair was completely heartbroken. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Exciting for our big day. Thanks all! Visit www.MiamiWatersports.com. A company that deeply understands and lives boating. It's not just about yachts, GetMyBoat offers every type of water experience for every occasion. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. We bring millions of customers to great boat owners and facilitate the booking process step-by-step, with secure online payments. GMB is nothing more than a scheduling service. Joe told me that the boat would not be the boat that is advertised in the initial listing and that he would have another captain piloting the boat, Aaron (come to find out Aaron was on the boat we ended up getting as a deckhand and discovered that Aaron is not even a captain). A brilliant way to rent your boat to people, had a great trip recently teaching people to sail. Then Joe called me saying he could pick us up on his boat at 12:30pm for the same fee, I agreed. Check if Getmyboat.com is legit or scam, Getmyboat.com reputation, customers reviews, website popularity, users comments and discussions. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Very dissatisfied with this company on how they handle customer service. Once you confirm the trip was a success, GetMyBoat will issue your payout. Super transparent about prices and no extra or hidden fees/deposits. Zero stress. They were very accommodating and friendly and my 3 year old had an amazing first time boating experience. Imagine my frustration and that I had family and friends from out of town as guests for the boat ride was even more discomfiting. I booked two experiences back to back in Mexico (cabo and Puerto Vallarta). Yippee! The staff at Getmyboat is the best ever and the app is easy to use. The boat owner canceled on me the day before, stating that the police were after him for illegally renting his boat and he didnt want that smoke. I found another boat to rent for the next day but it was twice the price of the original booking. - 150,000 water experiences in 184 countries, - Search any destination worldwide or browse nearby, - Message the owner directly to plan and price your experience, - Easily create a free listing as a captain, guide, or host, - Customize the pricing and details for each booking on the fly, - Use built-in messaging to chat and manage your bookings, - Quick online payments with built-in fraud protection straight to your bank account. The total amount paid for the reservation was over $1,000 and we did not even step on the boat. 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