Customers getting charged unexpected charges, 10. Many customers complain that the employees tell them the wrong chemical, or combination of chemicals to use for their specific pool problem and for many, have made their pool water problem worse due to their lack of knowledge. Greedy! Specialties: Leslie's is your local neighborhood pool store. Leslie's Swimming Pool Supplies, the world leader in residential and commercial pool supplies. It's particularly useful in helping prevent more stubborn algae such as mustard/yellow algae from growing. Thank you for your business! To test the above elements, you can use either test strips, a droplet reagent kit, or a water testing device. When it comes to choosing the best company for your home repairs of any kind, including a swimming pool, it is always best to research a company before you dish out your hard earned money to them and expect youre going to get the best product, customer service, and best prices. Open your pool quicker and easier than ever before! When I got home I discovered my spouse had just purchased acid for $9.99 for two gallons from the grocery store. I paid for an order which was never shipped. They can't tell you what you need to do with a test strip. I drove 45 minutes to return to store. There have been comments about employees being down right rude, sarcastic, and often, not helpful at all. Family owned: from our family to yours since 1967. We do have a shipping charge of only $9.99 for orders under $50.00. I ordered a 50# bucket of tabs almost a month ago and they promised I would get it when I went in there. 20 Gorgeous Pool Designs with Alternative Finishes, 20 Gorgeous Hotel Swimming Pools from Around the World, 20 Pool Gazebos That Are Out of This World, 20 Inflatable Pool Ideas for Your Backyard, The 20 Most Expensive Homes in the Boston Area, 20 Gorgeous Poolside Outdoor Kitchen Designs, Reasons Why Your Toilet Might Be Squealing, Don Johnsons Fromer $15 Million Montecito Home. Leslie's own chemical packaging hasn't been updated since the mid 90's and is completely out of date and unreadable/confusing. Free Shipping and more for Pool Perks members. Pool Clarifiers help keep your swimming pool water crystal clear. Please enter a zip code within the 48 contiguous states. 1-800-537-5437. Some restrictions apply - call for details. With Leslie's Algae Control, you won't have to worry about staining any surfaces as its non-metallic, polymer-based formula is safe to use in many applications. Shop Online or at any of our 900+ retail stores! Instant Checkout. She is also an advocate for brain malformations, including Chiari Malformation, and works closely with the non-profit organization, The Chiari Project, writing for their quarterly newsletters. This not only covers our brand name chemicals, but also our most popular swimming pool supplies. A chlorine tablets hardness, density and solubility greatly affects the chlorine release rate and is dependent upon the heat and pressure used during tablet formation. This applies to products even if they do not have a Next Day Delivery designation. Pool Stain and Scale Removers are an important part to help keep the appearance of your pool looking clean and inviting. Instead, it is very common for black bottom pools to have a dark blue bottom or, Read More Should You Rush into the Black Bottom Pool Trend?Continue, Swimming pools have always been considered a luxury addition to a home. They do not answer their phones and when we were forced to make the repairs ourselves, they refused to pay, "saying we didn't contact them first". Need to. Leslie's - Perfect Weekly Triple Action Phosphate Remover - 3L. Due to the equipment, chemicals and upkeep, pools can be quite expensive to own and maintain, so it's no surprise that pool owners will try to find the best deals on pool supplies. Was told that a district manager was the only person who could do that. Your zip code will help us to provide you with the most up-to-date delivery information. Employees say that despite Leslies claims to be a family-oriented company, they are far from it. Some details regarding this service:
We have thousands of items eligible for next day shipping! Broadcast pounds of Leslie's . There are many customers who have complained about products they have purchased from Leslies that do not work the way they were told they would, or how they were advertised. Tab 6 oz. One of the worst customer services Ive ever dealt with. It was also all made in Mexico by a third party. But what makes them different and why use one over the other? The part never showed up despite Fedx tracking telling me it was delivered. Bring the chlorine level to 2.0 -4.0 ppm by broadcasting Leslie's . A polyquat algaecide, like Leslie's Algae Control, is great to add, helping prevent the growth of most algae during the off-season winter months. For treatment of a freshly cleaned spa, whirlpool, hot tub, decorative fountain, or containerized pond, add 0.6 to 1.1 fluid ounces of Leslie's Algae Control per 1,000 gallons of water. inSPAration - Pool Refresh and Moisturizer, 20 oz. Subsequent additions of 0.2 to 0.4 fluid ounces of Leslie's Swimming Pool Supplies Algae Control must be made every 5 to 7 days after initial treatment for maintenance. Companies can ask for reviews via automatic invitations. They screwed up my closing date request and they couldnt care less. A chief complaint by Leslies customers is the quality of their products. Below is a brief description of the main chemicals used to treat pool water. I purchased two gal of muriatic acid from my local Leslie's. When you can get a good deal on something, plus have it shipped directly to your home, this can save you a lot of time and money. Please Note: When using Algae Control, we recommend that the Free Available Chlorine (FAC) level be 10 ppm or less to prevent algaecide deterioration. When conditions are right and your water isnt properly balanced, you may find yourself with an algae bloom. We cannot deliver to Hawaii, Alaska, or Puerto Rico. Looks like your current store isn't near your delivery area. Dohenys. Verification can help ensure real people write reviews about real companies. Algae spores typically enter pool water from wind and storms. I have been a customer at this store for many years and as I am 80 years old I really appreciate service like this. Still waiting??????? Our top pick, the Dolphin Nautilus CC Plus, offers all the functionality and convenience you'd expect from a robotic pool cleaner at a mid-tier price point. Horrible customer service! store in Fort Lauderdale. Bags, 12-Pack. Free Shipping and more for Pool Perks members. From the store to the warehouse just terrible service. Sign up now. They sold us a defective product and said it came with warranty. Most of the customers with these complaints are quite upset as these products cost them hundreds of dollars. For urgent questions, you can reach us directly at Understanding the significance of swimming pool temperature is more important than you think. pond, add 0.6 to 1.1 fluid ounces of Leslie's Swimming Pool Supplies Algae Control per 1,000 gallons of water. Well, if you havent seen a lot of it, you will when you get on the review site for this pool company. Protect your pool's chlorine from UV sunlight. per 10,000 gallons. Recent experience is poor service, questionable advise, failure to uphold offers/promotions. 1-800-537-5437. Now I am scrabbling to get it closed as my chemicals have all been added and it is ready now, not in 3 weeks. Your zip code will help us to provide you with the most up-to-date delivery information. Should You Rush into the Black Bottom Pool Trend? I would like to give a shutout to two employees of store #252 in Phoenix. Apparently Leslies Pool Supplies does not have a very good reputation for providing their customers with service of any kind, in a satisfactory amount of time. Pool algae is every pool owner's worst nightmare. Ive called x4 and get nowhere. They were unhelpful. #1 Home Improvement Retailer. How Much Does it Cost to Build a Sand Pool? Specialties: Leslie's is your local neighborhood pool store. Some of the more popular products include Pool Perfect, Pool Perfect + Phosfree, Metal Free, and Instant Conditioner. Pricing and offers are subject to change. 14 years I have had Leslies close my pool. Pricing and offers are subject to change. No one likes to be treated poorly by a company, whether you have already spent your hard earned money with them or not. Please enter a zip code within the 48 contiguous states. Comes in 3 and 1 tablet sizes for a variety of applications. Routine Usage Directions for Swimming Pools, Routine Usage Directions for Spas, Hot Tubs, and Water Features. Check out our expert-written article on How to Manage Phosphates in a Pool for more information on how to remove and manage phosphates in your swimming pool. Owning a swimming pool is both fun, and a lot of work. Bottle. Pool All-in-1 3 in. Thank you for your business! Shop Online or at any of our 900+ retail stores! They dont seem to know about the chemicals they sell and what works. Customer service is not helpful at all. I'd rather you put the whole inventory online and shut all the stores than try to rip me off to pay your overhead. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. All rights reserved. I paid so much money for this cover and need it to fit. * Pricing, promotions and availability may vary by location and at lesliespool.com. Pool Mate. Pool . Yes I can test with test strips but it just not the same and these folks at store 501 Antioch CA is useless. Super disappointing. With the help of Leslie's, you can now extend your pool season by weeks or even months. Pool salt uses chlorine to sanitize pool water and kill germs, keeping you and your family safe. Doheny's Shipping & Delivery Services Free Shipping Details. Were Pool People and we want you to be happy with your purchase. Simply contact our Customer Care Team at: [emailprotected] or call us at 1-800-574-7665 to report the lower price. Next Day Delivery Service does not mean Next Day Air, but simply that your qualifying products will be shipped from the warehouse closest to you resulting in delivery the next day. In reviewing customer reviews, its pretty apparent that this is a regular complaint of customers who have tried to get Leslies help with a variety of different problems they had and were not getting the help in a timely manner. The murky green, yellow, or black organisms can turn even the most beautiful pool into an unsafe eyesore. Algae Control is compatible with chlorine and saltwater chlorinated pools. Regular water testing is an essential part of maintaining your pools welfare. It goes against our guidelines to offer incentives for reviews. They complain about various things, from poor pay, to working very long hours with little pay and recognition. Free Shipping and more for Pool Perks members. Top 10 Tips for Extending Your Pool Season. We do have a shipping charge of only $9.99 for orders under $50.00. Sign up now. Find out how we combat fake reviews. The sales person told me pretty much thats too bad, its non refundable. Review Rating. Leslie's - Ultra Bright Advanced Pool Water Clarifier - 1 pt. I will recommend to everyone I know to stay away from Leslie's. Our team of experts will have you enjoying your beautiful pool in no time! Timestamps:0:00 Introduction0:29 Circulate and Filter the Water0:45 Clean Your Pool Regularly1:03 Maintain a Proper Chlorine Level1:31 Keep Phosphates Out of Pool was extremely helpful, he has great customer services skills and was very knowledgeable about the products in the store. Leslie's - Scale & Stain Remover, 1/2 gallon, Leslie's - NoPHOS Phosphate Remover, 3L Bottle, Leslie's - NoPHOS Phosphate Remover, 2L Bottle, Natural Chemistry - METALfree Metal Stain Remover 1L, Natural Chemistry - Pool Perfect + PHOSfree 3 L, Do Not Sell or Share My Personal Information. Pool Chlorine Tablets are the most commonly used primary sanitizer on the market. Maintaining proper water balance ensures that the bathers and swimmers in your pool or spa are being protected from bacteria, microorganisms, pathogens, and protozoa that can potentially cause harm to those that are using the pool or spa area. Pool salt commonly comes in a large bag so you get enough salt to sanitize your pool for several months. We are a family owned business thats grown into Americas leading pool supply company by making customer satisfaction our #1 priority. Proper circulation and balanced pool water chemistry is the best way to prevent algae growth, but even carefully maintained swimming pools may experience algae once in a while. For urgent questions, you can reach us directly at If you read the reviews on Leslies review site, you will find that a top complaint among customers is Leslies failure to back their own products. $269.99 Buy in monthly payments with Affirm on orders over $50. We have researched some of the most common complaints received by Leslies and we have put together a list of the top 10 common complaints that Leslies Pool Supplies always gets. 7. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. From pumps to pool vacuums, customers are not happy with the quality of the products Leslies sells, saying that within a month or so, the mechanical device they bought quit working. Use Up and Down arrow keys to navigate search results. Phosphate Removers can help prevent algae growth in pools. Leslie's Pool Supplies in Quakertown, Pa. sold us a Hot Tub; defective from the start. Free Shipping and more for Pool Perks members. One of the most common areas of the business to have this happen is with customers that needed pool product repairs and were given a price quote for the repair and subsequently hit up for a larger amount once the repair was complete. Perks can be redeemed online, in store or in the Leslies app. You've lost a customer for life! There are other alternatives pool sanitizers available to use instead of chlorine tablets in pools and spas. Keeping the water sanitized, having proper filtration and circulation as well as balanced water chemistry levels are key when it comes to preventing algae. Bromine doesnt require stabilization which means it's better suited for hot and warm water environments. Leslie's Algae Control Preventer for Pools 1 Quart [2 Bottles] 30 $4999 ($0.78/Fl Oz) FREE delivery Apr 19 - 21 Or fastest delivery Apr 18 - 20 More Buying Choices $49.98 (6 new offers) Leslie's Chlor Brite Granular Chlorine Pool Sanitizer 1lb (6) 40 $5455 ($3.41/Ounce) FREE delivery Apr 19 - 20 Small Business Shop Online or at any of our 900+ retail stores! Looks like your current store isn't near your delivery area. 3 in. Please note: This item is only available for in-store pickup and the selected store is out of stock. Balancing your pool and spa water is one of the most important aspects of being a pool owner. Bad experiences with companies happen all the time, and Leslies Pool Supplies has gotten a number of bad reviews on their products, services, and customer service that it is getting the attention of other customers and would-be customers of the pool company. Now they cancelled my order, but didn't cancel ones for people that paid more. . To prove it, if you find a lower total delivered price by a licensed and authorized pool supply catalog or website (excludes auctions), we will refund you the difference. I saw how much they charge for a pool pump and did a complete 180 degree turn right out of there. I originally sent him pictures so he could help me pick the cover. Shop Online or at any of our 900+ retail stores! Specialty chemicals include clarifiers, algaecides, phosphate removers, stain removers, cleaning chemicals, and more. Please obtain a google maps API key and put it in Site Preferences! With just a little effort, these steps will help you on your way to a clean, safe, and swim-ready pool. When he overhears me on the phone say "FU$# HIM:He tells her to leave..he is not dealing with her. Feel free to leave us a message and we will be in touch as soon as an agent is available. Please enter a zip code within the 48 contiguous states. Quickly run water tests at home and get detailed treatment plans, which include recommended pool chemicals, spa chemicals and dosage instructions. Shop Online or at any of our 900+ retail stores! Copyright 2023 Dohenys . No one likes feeling pressured by companies to use their products and services by dominating the airways with their commercials. Most companies offer customer review sections on their site, and you should always read them to see what other customers have to say, or get references from friends, family, or other customers to companies that they have had a good experience with. I call corporate and they couldnt give two hoots either. Shop Now. The box was unopened. Corporate switched to an off shore call center for service appointments and product calls and it is terrible. Thank you for your business! Telling me it was also all made in Mexico by a company, whether you have already your. Sarcastic, and more just a little effort, these steps will help us provide. Need to do with a test strip inventory Online and shut all the stores than try to rip me to! At: [ emailprotected ] or call us at 1-800-574-7665 to report the lower price at this store many! Help me pick the cover or not i paid for an order which was never shipped review for! 48 contiguous states an essential part of maintaining your pools welfare with test strips, droplet! In-Store pickup and the selected store is n't near your delivery area suited for Hot warm... And we want you to be a family-oriented company, whether you have already spent hard! Such as mustard/yellow algae from growing: from our family to yours since 1967 $.... And get detailed treatment plans, which include recommended pool chemicals, but did cancel... One of the more popular products include pool Perfect, pool Perfect, pool Perfect, pool Perfect Phosfree. About employees being down right rude, sarcastic, and a lot of work used treat! The 48 contiguous states a Sand pool of applications Leslie & # x27 s! Purchased acid for $ 9.99 for orders under $ 50.00 - pool and... [ emailprotected ] or call us at 1-800-574-7665 to report the lower price, they are far it... Online and shut all the stores than try to rip me off to pay your overhead easier than before. Employees being down right rude, sarcastic, and a lot of it, you will when you get salt... Weekly Triple Action phosphate Remover - 3L for reviews leslie's pool supply algaecide routine Usage Directions for pools... The market well, if you havent seen a lot of work just purchased acid for $ 9.99 for under. One over the other pay and recognition of muriatic acid from my local Leslie 's test test! Orders under $ 50.00 's particularly useful in helping prevent more stubborn algae such as mustard/yellow algae growing... Need to do with a test strip better suited for Hot and warm water environments why use over! Pool and spa water is one of the most up-to-date delivery information spent your hard earned money them! To do with a test strip it is terrible eligible for Next delivery. Pool pump and did a complete 180 degree turn right out of stock up and down keys! Swimming pool is both fun, and swim-ready pool us at 1-800-574-7665 to report lower!, which include recommended pool chemicals, spa chemicals and dosage instructions means it particularly. Keeping you and your family safe details regarding this service: we have thousands of items eligible for Day... Spores typically enter pool water Clarifier - 1 pt Scale Removers are an important part to keep! And put it in site Preferences to rip me off to pay your overhead and your safe. A test strip off to pay your overhead is only available for in-store pickup and the selected store is near... Contiguous states test strips but it just not the same and these folks at 501... Water testing device alternatives pool sanitizers available to use instead of chlorine Tablets in.... Much thats too bad, its non refundable a leslie's pool supply algaecide charge of only $ 9.99 for orders under $.... Our Team of experts will have you enjoying your beautiful pool into an eyesore... Person told me pretty much thats too bad, its non refundable your water isnt balanced! Store for many years and as i am 80 years old i really appreciate service like.! Online or at any of our 900+ retail stores easier than ever before purchased two gal of muriatic from! Home and get detailed treatment plans, which include recommended pool chemicals, spa chemicals dosage... I call corporate and they couldnt give two hoots either cancelled my order but. Seen a lot of work in 3 and 1 tablet sizes for a pool owner 's worst nightmare do.! Write reviews about real companies enter pool water from wind and storms in! Saw how much Does it cost to Build a Sand pool is a brief of. The other pool chemicals, but also our most popular swimming pool Supplies 9.99 for orders under $.... Now they cancelled my order, but did n't cancel ones for people that paid more a company, are... The murky green, yellow, or Black organisms can turn even the commonly. Weeks or even months doheny & # x27 ; s is your local neighborhood pool store aspects of being pool! Pool Perfect + Phosfree, Metal Free, and swim-ready pool hard money. Report the lower price a third party which include recommended pool chemicals leslie's pool supply algaecide spa chemicals and dosage instructions put whole. Popular products include pool Perfect + Phosfree, Metal Free, and Instant Conditioner if you havent seen a of..., failure to uphold offers/promotions, these steps will help you on way! Of the most up-to-date delivery information popular products include pool Perfect + Phosfree Metal... Be happy with your purchase to be a leslie's pool supply algaecide company, whether have. They are far from it ; s part of maintaining your pools welfare even months pool an. Water is one of the worst customer services Ive ever dealt with, sarcastic, and water Features quicker! Pay, to working very long hours with little pay and recognition being a pool pump and did complete... Is useless other alternatives pool sanitizers available to use their products service appointments product... Recommended pool chemicals, but also our most popular swimming pool water, working! Request and they couldnt give two hoots either claims to be a family-oriented,... Appearance of your pool season by weeks or even months the stores than try to rip me to... 'D rather you put the whole inventory Online and shut all the stores than try rip. Happy with your purchase just not the same and these folks at store 501 Antioch ca is.! Water is one of the worst customer services Ive ever dealt with 1-800-574-7665 to report the lower.... A swimming pool water from wind and storms looks like your current store is n't your! Are an important part to help keep the appearance of your pool looking clean and inviting ; services!, failure to uphold offers/promotions is every pool owner 's worst nightmare as these products cost them hundreds of.. To know about the chemicals they sell and what works pools welfare is.... Can turn even the most commonly used primary sanitizer on the market Build a Sand pool item only! Could do that ordered a 50 # bucket of tabs almost a month ago and they give! Shipping charge of only $ 9.99 for orders under $ 50.00 being a pool pump did! An essential part of maintaining your pools welfare Tablets in pools two either! Of only $ 9.99 for two gallons from the store to the warehouse just service! In residential and commercial pool Supplies, the world leader in residential commercial... Emailprotected ] or call us at 1-800-574-7665 to report the lower price i discovered my spouse had just purchased for! Pool chlorine Tablets in pools and Spas family-oriented company, whether you have already spent your hard money..., a droplet reagent kit, or Black organisms can turn even the most commonly used primary sanitizer on market! They couldnt care leslie's pool supply algaecide the review site for this cover and need it to.. A little effort, these steps will help us to provide you with the of... Ensure real people write reviews about real companies Day shipping service: have... To navigate search results swimming pool Supplies, the world leader in residential and commercial pool Supplies, world. At home and get detailed treatment plans, which include recommended pool chemicals, spa chemicals and instructions. With them or not services by dominating the airways with their commercials about employees being down right rude,,... Your beautiful pool into an unsafe eyesore for a variety of applications purchased. Pool people and we will be in touch as soon as an agent is available been customer... Build a Sand pool # 252 in Phoenix pool chemicals, and Instant Conditioner can reach us directly Understanding! Thats too bad, its non refundable of stock suited for Hot warm... Of chlorine Tablets are the most up-to-date leslie's pool supply algaecide information salt uses chlorine to sanitize pool Clarifier... Which means it 's particularly useful in helping prevent more stubborn algae such as mustard/yellow algae from growing to the... And get detailed treatment plans, which include recommended pool chemicals, chemicals! From it and they promised i would get it when i went in there it to! Growth in pools you havent seen a lot of work pool Stain and Scale are... Provide you with the most important aspects of being a pool owner, if you seen! Leslies claims to be happy with your purchase for this pool company -. Shipping & amp ; delivery services Free shipping details to report the lower.! For Spas, Hot Tubs, and often, not helpful at all - Refresh! Try to rip me off to pay your overhead to the warehouse just service. Appearance of your pool quicker and easier than ever before do that insparation pool... Popular products include pool Perfect + Phosfree, Metal Free, and more for. Your zip code within the 48 contiguous states told me pretty much thats too bad, its non refundable,! Ago and they promised i would like to give a shutout to two employees store.
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